Terms of service

Terms of Service

Last updated: July 15, 2026

These Terms of Service govern your use of mattrap.co and purchases from MatTrap.

By accessing our website or placing an order, you agree to these Terms.

Store operator

MatTrap is operated by:

[LEGAL BUSINESS NAME]
[BUSINESS MAILING ADDRESS]
support@mattrap.co

Eligibility

You must be at least the age of majority in your state or country to use this website or place an order.

You may not use our products or website for unlawful purposes.

Product information

We try to display product descriptions, sizes, colors, images, and prices accurately.

However:

  • Colors may appear different depending on your screen
  • Measurements may vary slightly
  • Product packaging may change
  • Images may be illustrative
  • Availability may change without notice

We reserve the right to correct errors and update product information at any time.

Orders

Submitting an order does not guarantee acceptance.

We may cancel, limit, or refuse an order for reasons including:

  • Suspected fraud
  • Pricing or inventory errors
  • Payment issues
  • Address problems
  • Resale activity
  • Product unavailability
  • Violation of these Terms

If we cancel a paid order, we will refund the applicable amount.

Pricing and payment

Prices are displayed in U.S. dollars, unless otherwise indicated.

Taxes and shipping charges, when applicable, are shown during checkout.

You agree to provide current, complete, and accurate payment and billing information.

Shipping

Shipping estimates are not guaranteed delivery dates.

Delays may occur due to carriers, weather, customs, holidays, address issues, inventory availability, or circumstances outside our control.

Our Shipping Policy forms part of these Terms.

Returns and refunds

Returns and refunds are governed by our Return and Refund Policy.

Product use

You are responsible for selecting the appropriate MatTrap size and using the product safely.

Follow all care and cleaning instructions. Keep the product away from heat, flames, and other conditions that could damage it.

Stop using the product if it becomes damaged or presents a safety risk.

Intellectual property

All website content, including our name, branding, graphics, text, product descriptions, photographs, videos, and design elements, is owned by or licensed to MatTrap.

You may not copy, reproduce, distribute, modify, or commercially exploit our content without written permission.

Reviews and submissions

When you submit a review, image, comment, or other content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, edit, publish, and display that content for business and marketing purposes.

You confirm that your submission:

  • Is truthful
  • Does not violate another person’s rights
  • Is not unlawful, abusive, or misleading
  • Does not contain malicious code

We may remove submissions at our discretion.

Third-party services

Our website may use or link to third-party services.

We are not responsible for third-party websites, products, content, policies, or services.

Prohibited activities

You may not:

  • Use the website unlawfully
  • Submit false information
  • Attempt fraud or unauthorized transactions
  • Interfere with website security
  • Introduce viruses or malicious code
  • Scrape or copy website content without permission
  • Impersonate another person
  • Violate intellectual-property rights
  • Harass customers, staff, or third parties

Disclaimer of warranties

To the fullest extent allowed by law, the website and products are provided on an “as available” and “as is” basis.

We do not guarantee that the website will always be uninterrupted, error-free, or secure.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

Limitation of liability

To the fullest extent permitted by law, MatTrap and [LEGAL BUSINESS NAME] will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products.

Our total liability concerning an order will not exceed the amount paid for the product giving rise to the claim, except where applicable law requires otherwise.

Indemnification

You agree to indemnify and hold harmless MatTrap, [LEGAL BUSINESS NAME], and our service providers from claims arising from your violation of these Terms, unlawful use of the website, or infringement of another party’s rights.

Governing law

These Terms are governed by the laws of the State of [STATE], without regard to conflict-of-law principles.

Any dispute will be handled in the courts located in [COUNTY, STATE], unless applicable consumer law requires otherwise.

Changes

We may update these Terms periodically. Continued use of the website after changes are posted means you accept the revised Terms.

Contact

Questions about these Terms may be sent to:

support@mattrap.co